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The measurement impact of ERP system implementation on the automotive industry business process efficiency

Research output: Contribution to journal › Article › peer-review

Abstract

ERP systems can assist businesses combine data from all corporate areas and enable centralised resource management to simplify the presentation of data, hence facilitating decision-making. However, software alone can not improve the ERP implementation efficiency of a corporation. This research aims to determine the efficiency level of business processes on the manufacturing company, before and after the implementation of an enterprise resource planning (ERP) system. The results of this study can be used by the company as a reference for evaluating the impact of ERP system implementation on business process efficiency. It is found that business processes after the ERP system implementation are more efficient compared to that prior to the ERP system implementation.

Original languageEnglish
Pages (from-to)429-442
Number of pages14
JournalInternational Journal of Business Information Systems
Volume43
Issue number3
DOIs
Publication statusPublished - 2023
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Information Systems and Management
  • Management of Technology and Innovation

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